We Help Businesses & People Make Smarter Decisions When It Comes to Insurance
Denesha Insurance Agency

Customer Care

Denesha Insurance Agency

A Foundation You Can Rely On

Foundations are important. They determine how much support is needed. They dictate how big something can be. They are directly responsible for the integrity of everything built on top of them.

We at Denesha Insurance Agency understand the importance of a solid foundation. It defines our integrity and shapes our commitment to you. Our philosophy of Customer Care isn’t just a term; it’s a promise to enhance your experience from initial enrollment to direct support for all your insurance needs. 

  • Business Hours

    Our Business Hours are 7:30 am - 5:30 pm, Monday to Friday.

  • Real People

    We always have a live person answer the phone – we do not have an automated phone system.

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Consistent Quality, Every Time ​

Think of In-N-Out Burger. You can go into any location, at any time, and you know exactly what you’ll get. Much like In-N-Out Burger, consistency is our key. You deserve an insurance agency that’s always there, ready to answer the critical questions that can impact your life

Real People, Real Answers

Every business claims to provide great customer support. But what does that support actually look like when you have a serious question about medical decisions impacted by your insurance plan? Or what if you’re worried about new laws affecting your workplace? For many, the process is frustrating and time-consuming:
  1. Dial the Agency: You’re greeted by a long hold menu.
  2. Press for Operator: Press 0, and the waiting begins.
  3. Wait for Callback: Minutes turn into hours when you needed that answer an hour ago.
This approach doesn’t cut it for us. We believe in efficient, real support. That’s why our business hours are 7:30 am5:30 pm, Monday through Friday. Need Help with Specifics? Whether it’s determining the most cost-effective surgeon or other inquiries, consider it done. Every inquiry is assigned to an account specialist and responded to within 1 hour during business hours. No exceptions, no annoying hold menus. Just real people, real answers.

After Support Hours, We're for you

Our commitment doesn’t end with business hours. We understand that questions can arise at any time. Our intuitively designed website is your 24/7 resource, equipped with a search feature to help you find forms, plan breakdowns, or guides to the right person. Contact us in the format you prefer, be it Noon or Midnight.

Benefitstology™: A New Standard

The power of Benefitstology™ was built on our Customer Care promise, translating into everything we do. When you enroll with us, our work is just beginning. Experience the difference of honest support and direct care. Set your sights on greater heights. Contact us today and embark on a journey with a partner who cares.

Experience Real Support Today – Connect with Denesha Insurance Agency and Let Us Care for Your Needs.